Meet the team

We look forward to meeting you

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Charlie Karalouka

Authorised Representative of Consultum / CFP® professional / Adv Dip FP

Charlie is a Financial Planner with more than two decades of extensive experience in the financial services industry.

As founder and owner of Investment Central, Charlie is truly committed to achieving outstanding results for his valued clients. His unique approach to wealth accumulation really works. He sees his role as an investment coach, providing the knowledge and skills to help his clients win at achieving their financial goals.

Investment Central has grown through referrals, not advertising or prospecting – a testimony to the results Charlie achieves.

Charlie is an active member of the rugby league community with board membership at Souths Logan Magpies, coaching and management duties at Carina Leagues Club and nurturing his sons through the great game. He is also an avid supporter of the mighty Maroons and Broncos.

As an active father of three, Charlie has his hands full but finds the time to put 110% into every endeavour.

Download: Charlie's Adviser Profile
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Samantha Mitchell

Operations and Senior Client Services Manager / Dip FP

Sam joined us in early 2018 to take on the role of implementing extensive change, renewal and growth at Investment Central.Very much “the engine room”, Sam makes the team’s ideas and strategies come to life.

Sam brings with her 30+ years of industry experience, including as a financial planner herself. She has been involved in corporate restructure projects and has worked for some of Australia’s largest investment, superannuation and insurance providers and advisers. Sam has a wealth of product and technical knowledge that is proving to be a significant asset for Investment Central.

Sam has a passion for great client service and creating an experience that means clients are delighted with their advice and service outcomes.

Sam is the mum of a grown-up son, a teenage daughter and a rescue Boxer X Staffy.

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Krystal Smith

Client Service Manager

Krystal has been the primary Client Service Manager at Investment Central since early 2017.

Krystal is committed to incredible client service outcomes and takes pride in delivering fantastic results. She has great industry knowledge after a relatively short time in financial services and can help with most of your enquiries on the spot.

Our clients love speaking with Krystal – she has a bright personality that makes her friendly and engaging to speak to. Krystal will help with all of your queries efficiently and with her trademark courtesy and respect.

As a mum of two young children and a regular at her local gym, Krystal has a lot of energy and it shows in her approach to excellent service for Investment Central’s clients.